Answers to Common Questions
Can I drop off my slide to the shop?
Yes of course! Our Shop address is:
35407 STATE HIGHWAY 249
BUILBUILDING D SUITE B.
PINEHURST, TEXAS 77362
Just make sure you setup an appointment. We will give you a tour of the operation.
How do I ship my slide?
You will take your slide off the frame. Remove the barrel and recoil spring. Then mail it in a USPS flat rate box ($6.80). Make sure that your box is taped up really well and that you have plenty of packing material. You can also use FedEx or UPS.
What is the turn around time?
Turn around time is 2-3 weeks. Sometimes its a few days less, or a few days more. (does not include shipping times)
TERMS & CONDITIONS
I hereby consent to the modification of my slidework/aftermarketslides/laser engraving and understand that by doing so, the factory warranty may become void (See manufacturer's info for verification). Additionally, the modifications being performed will permanently alter the slide and cannot be reversed. I understand that each instance of modification is unique due to the process in which the modification is applied. Slideworks Engineering LLC reserves the right to refuse modification to your slide or other parts should we deem that it should not be modified in its current condition.
These Terms & Conditions release Slideworks Engineering LLC, any and all owners, presidents, co-owners, employees, subcontractors and staff from all liability relating to injuries that may occur as a result of work or services performed. By acknowledging this agreement, I agree to hold Slideworks Engineering LLC, entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence. I also acknowledge the risks involved in modifying a firearm from its factory specifications. These risks include, but are not limited to, loss of factory warranty, financial loss, bodily harm or injuries including but not limited to death. I acknowledge that I am participating voluntarily, and that all risks have been made clear to me. By acknowledging the Terms & Conditions, I forfeit all right to bring a law suit against Slideworks Engineering LLC for work or services rendered. Any and all modifications are performed as Slideworks Engineering LLC sees fit based upon their professional opinion and experience.
REFUND & SHIPPING POLICY
Our refund policy is All Sales Final on slide packages where the work has been completed. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return on goods that we sell other than slide packages, cerakote, and other services performed on customer supplied items, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 35407 STATE HIGHWAY 249 PINEHURST, TEXAS 77362. BUILDING D SUITE B.
Our products are shipped within the quoted timeframe for completion of services using the following carriers: USPS UPS . To return your product, you should mail your product to: 35407 STATE HIGHWAY 249 PINEHURST, TEXAS 77362. BUILDING D SUITE B. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
PRIVACY & SAFETY
COLLECTION OF PERSONAL INFORMATION
When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, email address, and telephone number.
By giving us such information, you will need to consent by using it in the manner described in this policy.
You may withdraw your consent at any time by emailing us at firstname.lastname@example.org. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please email our Customer Service team at